Insight into Requesting Addiction Help

As I’m the one who answers the phone and returns emails and texts I’ve gained some insight into what people are requesting in their time of need. I’ve been lucky to speak with hundreds if not thousands of people about addiction and thought it might be of interest to reflect on some of what I’ve learned and heard, so far in no particular order:

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1. Loved ones often notice the problem long before the individual who’s suffering directly with the addiction.  I believe over half of those that contact me for assistance are family or friends.
2. Those struggling with substance-use disorders or alcoholism often have very little awareness of what options or support is available.
3. Support groups like Alcoholics Anonymous and other 12 step groups attract huge stigma, I used to think the same. In my case it was ignorance to what the program entailed and I didn’t want that label attached to me. Once I learned more about AA I realized it was a blueprint for living life on life’s terms.
4. People tend to reach out at a point of crisis.  Our phone rings when the consequences of someone’s drinking, using or behavior start to have a drastic impact on their life (loss of job, driving license, relationship breakdown, health issues and so forth).  How can ‘we’ help earlier?  What education is available around addiction? (We go talk to students and allow them to drive the conversation and ask anything in regards to addiction) How do we prevent so many from the slippery slope from socially acceptable drinking to problem drinking to dependency or cross addiction into other drugs?
5. More employers are reaching out to us, which is really positive, they care about their employees and want the best for them.
6. Some callers are skeptical that rehab can help, and many believe that it will feel like a jail or hospital. Although many rehabs are like that, we and others provide a different option for rehab. You are treated like a guest on a learning retreat. Plenty of 1-1 counselling and homework but also lots outings and moments spent enjoying the gifts of recovery. (Beach outings, hikes, sports or just sitting reading a good book or watching a movie)
7. The most serious and determined to get help call my phone 1-829-932-0123 , those that are semi interested might text and those that may be only seeing what options are out there usually email.
8. Addiction and alcoholism does not discriminate and we hear from all ages, nationalities and demographics.
9. When I share bits of my struggles with addiction in the past they feel a huge relief. For many, knowing that I’ve lived through a similar hell and found a way to recover gives hope that recovery is possible.
10.  Many are so thankful that someone would listen, too many help lines go unanswered. Wether it’s the middle of the night or if I’m in a meeting or family commitment I answer the call. Giving someone my time and letting them now there is hope also helps me remember when I was in their shoes and I never want to be in that position again.

These are just a few insights I’ve gathered after years of trying to help people recover from their addiction. If you or someone you know is struggling call now, we can help.

Call or text 1-829-932-0123 today